Here are some frequently asked questions (FAQs) to help drivers navigate the Home Food's- Driver App efficiently.

1. How do I accept a delivery?

• Open the Home Food's- Driver App.
• Go to the "Orders" or "Delivery" section.
• Tap the "Accept" button next to the delivery request.
• Once accepted, you will be able to view:
  • Delivery details.
  • Customer’s address.
  • Estimated delivery time.

2. How do I track the location?

• Open the Home Food's- Driver App.
• Go to the "Orders" or "Active Deliveries" section.
• You will see a live map displaying:
  • The customer’s address.
  • Your current location.
• Use the app's step-by-step navigation to reach your destination.

3. How do I access my earnings?

• Open the Home Food's- Driver App.
• Go to the "Profile" or "Earnings" section.
• View a breakdown of your earnings, including:
  • Daily, weekly, and monthly earnings.
  • Tips received.
  • Bonuses (if applicable).
• If available, you can also request a payout through the app.

4. How do I report an incident?

• Open the Home Food Driver App.
• Navigate to the "Help" or "Support" section.
• Choose "Report an Issue" or "Incident Report".
• Fill out the form with the details of the incident.
• For immediate assistance, you can also contact customer support directly through the app.

5. What should I do if the customer is unavailable?

• Try calling the customer using the number provided in the app.
• If they don’t answer, wait for a few minutes and attempt to contact them again.
• If still unavailable:
  • Contact customer support for further instructions.
  • Instructions may include returning the food or finding an alternative solution.

6. How do I deal with an incorrect location?

• Double-check the customer’s address in the app.
• If the location seems incorrect:
  • Call the customer via the app to confirm the correct address.
• If you cannot reach the customer, inform customer support through the app for further assistance.